What is the estimated delivery time?
Delivery times are influenced by product availability, geographic location of the product in inventory, your shipping destination and the courier partner's time-to-deliver in your location
When you place an order with us, we aim to despatch it within 3 working days (often sooner, and occasionally the same day).
Your order should take 2–3 days to arrive.
All delivery time frames are an estimation.
How much does delivery cost?
Delivery charge varies with the product you are purchasing. We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps to offset logistics costs.
Royal Mail UK Standard Tracked - £4.50
Northern Ireland, Highlands & Islands, Republic of Ireland tracked - £7
Europe - £10
Rest of the World - £16
What happens if I am out when delivery is attempted?
Your order will be delivered to the delivery address you have provided to us. If you weren’t available when the courier partner knocked at your door, two additional delivery attempts will follow on successive days.
When will the deliveries take place?
Our courier partner will try to deliver between 9:00 and 18:00. If you cannot be there at a certain hour, try to see if someone else can be at the delivery address to accept the parcel on your behalf.
How will I be notified about my order?
If you have successfully placed an order with us, we will keep you notified at different stages of the journey of your order. An e-mail or SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the “Track Order” section on our website. We’ll send another communication when your package is on its way to be delivered to your specified address.
How will the packaging look like in case of a door delivery?
We ensure highest standards of packaging norms and deliver all our products in highly standardised biodegradable plastic packaging which will enable there are no damages while handling your items.