Returns and Refunds Policy
If you are unsatisfied with your purchase, you may return it within 14 days.
Items must be unworn, unwashed and with all original tags attached.
Once your item has been received it will be inspected and where the item complies with the above a full refund will be given within 10 days.
Items are to be returned at your own cost, tracked delivery.
Return address:
Boudicca Boutique, Harbour House, Lon Pen Cei, Abersoch, Pwllheli, LL3 7AP
Returns Faulty Items
If the item you have ordered is faulty please send it back to the address above within 14 days, once received the item will be inspected and a replacement or full refund will be given.
Exchanges
These can be made in store or contact us at sarah@boudiccaboutique.com to exchange.
Returns Expense
All returns are at the customer's own cost.
Returns Form
Below you will find the attachment of the returns/exchanges form. Click on the link to download PDF and print. Please make sure you have the form with the item(s) you are returning.
Click here for PDF
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, please contact us at sarah@boudiccaboutique.co.uk.
Sale items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at sarah@boudiccaboutique.co.uk and send your item to: Boudicca Boutique, Harbour House, Lon Pen Cei, Abersoch, Pwllheli, LL53 7AP
Items must be unworn, unwashed and with all original tags attached.
Once your item has been received it will be inspected and where the item complies with the above a full refund will be given within 10 days.
Items are to be returned at your own cost, tracked delivery.
Return address:
Boudicca Boutique, Harbour House, Lon Pen Cei, Abersoch, Pwllheli, LL3 7AP
Returns Faulty Items
If the item you have ordered is faulty please send it back to the address above within 14 days, once received the item will be inspected and a replacement or full refund will be given.
Exchanges
These can be made in store or contact us at sarah@boudiccaboutique.com to exchange.
Returns Expense
All returns are at the customer's own cost.
Returns Form
Below you will find the attachment of the returns/exchanges form. Click on the link to download PDF and print. Please make sure you have the form with the item(s) you are returning.
Click here for PDF
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, please contact us at sarah@boudiccaboutique.co.uk.
Sale items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at sarah@boudiccaboutique.co.uk and send your item to: Boudicca Boutique, Harbour House, Lon Pen Cei, Abersoch, Pwllheli, LL53 7AP